Privacy Policy

Last updated: June 2026

1. About this policy

This Privacy Policy is issued by Daisy Ann Foundation Ltd (ABN 60 666 031 456) ("Daisy Ann Foundation", "we", "us", "our"). We are committed to protecting your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the Spam Act 2003 (Cth) and Do Not Call Register Act 2006 (Cth).

This policy applies to all personal information we collect through this website, our donation and fundraising activities, our online shop, our programs, and our communications with supporters, volunteers, and members of the public.

2. Information we collect

We may collect the following types of personal information:

• Contact details (name, email address, phone number) you provide via our contact or newsletter forms.
• Donation information processed through our third-party payment provider (Stripe), including billing details. We do not store full payment card numbers.
• Order and shipping details for purchases made through our online shop, fulfilled via Shopify.
• Technical information automatically collected when you visit our website, such as IP address, browser type, and pages visited.

3. How we use your information

We use personal information to:

• Respond to your enquiries and provide requested information.
• Send newsletters and updates where you have subscribed.
• Process donations and orders, and issue receipts.
• Improve our website and programs.
• Comply with our legal and regulatory obligations, including reporting to the Australian Charities and Not-for-profits Commission (ACNC).

4. Disclosure to third parties

We disclose personal information only as necessary to operate the Foundation. This includes our payment processor (Stripe), e-commerce platform (Shopify), email and hosting providers, and professional advisers. We do not sell your personal information.

5. Overseas disclosure

Some of our service providers (including Stripe and Shopify) may store or process information outside Australia, including in the United States and the European Union. We take reasonable steps to ensure these providers handle your information in a manner consistent with the APPs.

6. Cookies and analytics

Our website uses cookies and similar technologies to provide essential functionality and to help us understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

7. Data security and retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, and disclosure. We retain personal information only for as long as needed to fulfil the purposes for which it was collected, or as required by law.

8. Access, correction, and complaints

You may request access to, or correction of, the personal information we hold about you by emailing daisyann.gonzalez@gmail.com. If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact us

For any questions about this policy or our handling of your personal information, or to make a privacy complaint, please contact our Privacy Officer:

Daisy Ann Foundation Ltd (ABN 60 666 031 456)
Attn: Privacy Officer
Email: daisyann.gonzalez@gmail.com

We will acknowledge your complaint within a reasonable time and aim to respond substantively within 30 days. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).

This policy is provided as general information and does not constitute legal advice. It should be reviewed by an Australian legal practitioner before being relied upon.